Your privacy is important to us. This Privacy Policy explains how Yogalling.com (referred to as "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website and services. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for our users in Europe and the California Consumer Privacy Act (CCPA) for our users in California.

1. Information We Collect

We collect information to provide and improve our services to you.

Information You Provide Directly:

• Account Information: When you create an account, we collect information like your name, email address, password, and user type (Student or Instructor).
• Profile Information: You might provide additional details for your public profile, such as a profile picture, location, bio, and yoga specializations (for Instructors).
• Retreat Listing Information (for Instructors): If you are an Instructor, you provide details about your retreats, including descriptions, dates, prices, locations, and images.
• Communication Information: When you contact us for support, send us feedback, or communicate with other users through our platform, we collect the content of those communications.
• Booking Information (for Students): When you book a retreat, you provide necessary details such as your name, contact information, and any specific requests or health considerations you share with the Instructor. Note that payment information is generally handled directly by the Instructor or their payment processor, not by Yogalling.com.

Information We Collect Automatically:

• Usage Data: We collect information about your interactions with our Service, such as the pages you visit, the features you use, the time and date of your visits, and the links you click.
• Device Information: We collect information about the device you use to access our Service, including your IP address, browser type, operating system, and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons) to enhance your experience, analyze site usage, and improve our marketing efforts. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for various purposes:

• To Provide and Maintain the Service: This includes operating the website, enabling Instructors to list retreats, and allowing Students to discover and book them.
• To Personalize Your Experience: We use your information to show you relevant content, recommend retreats, and tailor our services to your interests.
• To Improve Our Service: We analyze usage patterns and feedback to enhance existing features and develop new ones.
• To Communicate with You: We use your contact information to send you updates, notifications, marketing communications (where permitted), and respond to your inquiries.
• For Security and Fraud Prevention: We use your information to protect our Service, users, and prevent fraudulent activities.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We share your information in limited circumstances:

• With Instructors (for Students): When you book a retreat, your relevant booking information (e.g., name, contact details, special requests) is shared with the Instructor to facilitate your booking and participation.
• With Students (for Instructors): Your public profile information and retreat listings are visible to all users of Yogalling.com.
• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are obligated to protect your information.
• Legal Compliance and Protection: We may disclose your information if required by law, court order, or governmental regulation, or if we believe it's necessary to protect the rights, property, or safety of Yogalling.com, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and your information becomes subject to a different privacy policy.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Your Privacy Rights

You have certain rights regarding your personal information.

For All Users:

• Access and Correction: You have the right to access and update your personal information through your account settings.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those emails or by contacting us.

For GDPR (European Union and UK Residents):

If you are located in the EU or UK, you have additional rights under the GDPR:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure ("Right to Be Forgotten"): You can request that we delete your personal data under certain conditions.
• Right to Restriction of Processing: You can request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable1 format.
• Right to Object: You can object to the processing of your personal data under certain conditions, particularly for direct marketing purposes.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

For CCPA (California Residents):

If you are a California resident, you have specific rights under the CCPA:

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: Yogalling.com does not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, please contact us at [Your Contact Email Address]. We may need to verify your identity before fulfilling your request.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps2 to delete such information as soon as possible.

8. International Data Transfers

As a global platform, your information may be stored and processed in countries outside of your own, including in [mention your primary operating country, e.g., Italy, or where your servers are located], where data protection laws may differ from those in your jurisdiction. By using our Service, you consent to such transfers.

For users from the EEA/UK, we will ensure that any international transfers of personal data comply with the GDPR's requirements, such as through the use of Standard Contractual Clauses or other approved mechanisms.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[Your Contact Email Address]

[Your Company Address (Optional)]

Last Updated: [Insert Date]

Remember to:

• Replace [Your Company Name/Yogalling.com], [Your Contact Email Address], [Insert Date], and [Your Company Address (Optional)] with your specific details.
• Crucially, consult with a legal professional to review and adapt this policy to ensure full compliance with the specific nuances of GDPR, CCPA, and any other relevant laws in all jurisdictions where you operate or have users. This template is a starting point, not a substitute for legal advice.